There is often a scenario when you need to send a package overseas. Whether it’s your Canadian friend’s birthday present or delivering the order to your customer, hiring a freight forwarder is the best solution. However, with the easy availability of shipping to Canada companies choosing the right one seem a daunting task. But, here in this post, we have put together the tips you need to keep in mind when searching for a freight forwarder.
Experience comes first, and there is no alternative to it. While it is fairly easy to set up a freight company, the internal shipping sector is not easy as might appear. So, the company is not doing great, and it won’t survive in the market. Look for a freight forwarder who has been in the market for several years. This means the company has dealt with a variety of situations during their journey as a freight company such as the port shutdowns, the dockworker workers, and numerous unforeseen episodes. Experience further means the freight forwarder will establish that international shipping is done smoothly. Further, experience enhances business relations and builds a robust network.
It is important that your choosed company has a strong network to deal with internal shipments. Find a freight company who is having a strong network across the globe, and connections in cities and countries.
The Services Offered
Find a freight company that offers the shipment you need. For instance, if you have an e-commerce business, then look for a company that offers bulk shipment services.
Good Online References Is The Key
This is a piece of good advice to check your prospective company’s website to read the testimonials page to know about the company’s market reputation. Further, it is great, if you browse the Internet to determine your potential company’s reputation in the market. Moreover, go through the positive and negative points posted by previous clients online in order to make the right bet.
Customer Support Is A Big Factor
Now, coming to another crucial aspect is whether your freight forwarder offers excellent customer support. This means, if the parcel is delayed for some reason, the customer representative should be ready to offer assistance with ease.
Pricing Is A Decisive
Last on the list, the pricing matters, in fact, a critical factor that cannot be overlooked. It is advisable to obtain more than one quote from companies in your town, and compare the pricing and features offered. Doing so will help you reach out to the right company that understands your needs and requirements, and deal with them efficiently.
In the end, seek recommendations from your business friends or known for top freight forwarding companies in your region.